Buffer time
Set it once per service: time to clean the station and sterilise tools. Online and counter bookings both leave the gap automatically.
Nail salon, lash & brow software
No back-to-back bookings, and clients back right on time for a refill.
For nail salons, lash and brow studios: buffer time between appointments, clients book several services and bring a friend, refill reminders and multi-visit lash packages.
How it works
A client's journey through your salon
- Step 1
Group bookings
Clients book several services at once and book for a friend too; they choose their usual tech or anyone.
- Step 2
Never back to back
Each service has a duration and buffer time to clean the station, so the next booking never runs into the last.
- Step 3
Serve & save photos
Save before/after photos for every visit. Clients can look back at their designs on their phone.
- Step 4
Checkout & retail
Check out from the appointment and add cuticle oil; vouchers, wallets and membership discounts apply at the counter.
- Step 5
Refill reminders
Set an interval per service: lash refill every 3 weeks, gel every 4. Clients past due without a booking show up ready to message.
- Step 6
Commission per tech
Per-service pay plus service and product commission for each tech — payroll at the end of the period.
What the client sees
Book for the whole group in one go.
Two friends want their nails done together: each picks their own services on the same booking page, at the same time. You get one clear booking instead of two phone calls.
- Each person has their own services, so you see the full duration when assigning techs
- Phone number verification by OTP; the front desk approves before it's confirmed
- Clients can look back at past designs, remaining packages and vouchers
May Nails · Thu Duc
Booking for 2
Sun, Oct 12 · 14:30 · Any tech
Emma
Gel extensions + nail art
60 min · 350,000₫
Hand care
15 min · 80,000₫
Friend
Plain gel polish
45 min · 200,000₫
10 minutes kept free to clean the station after each service
3 services · 2 people630,000₫
Verify phone number
Features
Built the way nail salons work
Lash & brow packages
Sell multi-visit packages with an expiry date, deduct a visit at each refill and remind clients before a package expires.
Before/after photos
Photos saved for every visit — for clients to look back on, and a real portfolio for your salon.
Vouchers & gift cards
Seasonal vouchers for holidays, gift cards printed with QR codes in your brand, codes generated in bulk.
Supplies & inventory
Gel polish, lash glue, cuticle care: barcodes, multiple colours and sizes, low-stock alerts before you run out mid-shift.
A calendar per tech
The services each tech performs, shifts and days off. Online bookings never land on a tech's day off.
Plus every core feature: appointments, online booking, point of sale, clients, staff and reports. See all features →
FAQ
Nail & Beauty: frequently asked questions
Can clients book for a friend?
Yes. On the booking page, clients add a companion and choose separate services for each person in the same booking.
What is buffer time?
It's an automatic gap after each service to clean the station and sterilise tools. You set it once per service, and both online and counter bookings leave the gap.
How do lash and nail refill reminders work?
Set a number of days per service, e.g. 21 days for a lash refill. Clients past due without a booking appear on the “Due” list, most overdue first.
Can I offer a hands + feet combo at a special price?
Yes. Create a combo of several services at one price; clients pick the combo right on the booking page. At the counter, the front desk can swap services in the combo and the price difference is added as a surcharge.
Can I sell a 10-visit lash package?
Yes. Packages by visit, with an expiry date; each visit deducts one, and clients can check how many they have left on their phone.
Can clients choose their usual tech?
Yes. Clients choose a specific tech or “anyone”, and only see that tech's free slots.
I do both nails and lashes — which industry should I choose?
Choose your main business at sign-up. Nail, lash and brow services all live in one catalogue, grouped however you like, and you can change your industry in Settings at any time.
Solutions by industry
Gotia for other industries
Spa & Wellness
Session-based packages, scheduling by room and reminders for clients running low on sessions.
Hair salon
A calendar per stylist, rebooking reminders and pay based on performance.
Pet grooming
A profile for every pet, bookings for the right pet and reminders to come back.
Car wash & detailing
Profiles by licence plate, a history for every car and reminders to come back.
Auto repair
Quotes and repair orders customers approve from a link, checkout at the counter and warranties.
Other businesses
Tattoo & piercing and other appointment-based businesses.
Try Gotia for your nail & beauty business
30 days with every feature, no credit card required. The sign-up form selects your industry for you.