Complete pet profiles
Species, breed, weight, sex, neutered status, date of birth, microchip, vaccinations, allergies and grooming notes.
Pet grooming software
A profile for every pet, so groomers know before they start.
For pet spas and groomers: a profile for every pet with weight, vaccinations and allergies; weight-based pricing; reminders for owners to come back; before/after photos for every visit.
How it works
A pet's journey through your salon
- Step 1
Owner books
Regular owners book online and choose the right pet for each service. One owner, many pets, each with its own booking.
- Step 2
A profile per pet
Species, breed, weight, sex, neutered status, date of birth, microchip number — all one tap away.
- Step 3
Before you start
Allergies, grooming notes (“scared of the dryer”), and an instant warning when a pet's vaccinations are overdue.
- Step 4
Grooming & photos
Save before/after photos for every visit. Owners can see their pet's look on their phone.
- Step 5
Weight-based checkout
One service, several price tiers: under 5kg, 5–15kg, over 15kg. Sell food and accessories too.
- Step 6
Bath reminders
A reminder interval per service; pets who haven't been back in a while appear on a list so you can call the owner.
What groomers see
Everything to know about a pet, before you begin.
Groomers open the calendar and see which pet is coming, its weight, allergies, what was done last time and your own notes. No need to quiz the owner at every visit.
- An overdue vaccination warning as soon as the pet is selected — a warning, not a block
- Allergies and grooming notes sit next to the pet's name, not buried in the owner's notes
- Service history for each pet, with before/after photos
Butter
Dog · Poodle · Male · Neutered
Vaccinations overdue (expired Aug 15)
Weight
4.5 kg
Age
3 yrs
Price tier
Under 5kg
Allergies: scented shampoo
Grooming notes: scared of the dryer, use low heat
Last visit · Sep 145 days overdue
Bath + full groom
BeforeAfter
Features
Built the way pet groomers work
Weight-based pricing
Each service has price tiers by weight; the front desk picks the tier matching the weight on the pet's profile.
One owner, many pets
Every pet has its own profile under one owner: packages, wallet and vouchers belong to the owner and work for any of their pets.
Transfer to a new owner
When a pet moves to a new home, transfer the profile; the pet's service history goes with it, packages and wallet stay with the previous owner.
Multi-visit packages
Prepaid bath and grooming packages by visit, with an expiry date; owners are reminded before a package expires.
Your trade's vocabulary
The software calls your staff “groomers” and the ones you serve “pets” — not “clients” and “therapists”.
Plus every core feature: appointments, online booking, point of sale, clients, staff and reports. See all features →
FAQ
Pet grooming: frequently asked questions
What if one owner has several pets?
Each pet has its own profile under the same owner. When booking — including when owners book online — the right pet is chosen for each service.
Is weight-based pricing calculated automatically?
Each service is split into price tiers by weight, e.g. under 5kg, 5–15kg, over 15kg. The front desk picks the tier based on the weight on the pet's profile — the system doesn't guess the tier from the name.
Do you have to accept pets with overdue vaccinations?
That's your call. The system warns you as soon as the pet is selected for a booking, but doesn't block it — you decide.
Can owners see photos of their pet after grooming?
Yes. After verifying their phone number, owners can see appointments, packages, wallet and before/after photos from past visits.
What happens to the profile when a pet changes owner?
Transfer the profile to the new owner. The pet's service history stays on the profile; packages and wallet stay with the previous owner, since that's their money.
How do bath reminders work?
Set a number of days per service. Pets past due without an upcoming booking appear on the “Due” list so you can call the owner, and you can log the outcome of every call.
Solutions by industry
Gotia for other industries
Spa & Wellness
Session-based packages, scheduling by room and reminders for clients running low on sessions.
Hair salon
A calendar per stylist, rebooking reminders and pay based on performance.
Nail & Beauty
Buffer time between appointments, multi-service bookings and lash packages.
Car wash & detailing
Profiles by licence plate, a history for every car and reminders to come back.
Auto repair
Quotes and repair orders customers approve from a link, checkout at the counter and warranties.
Other businesses
Tattoo & piercing and other appointment-based businesses.
Try Gotia for your pet grooming business
30 days with every feature, no credit card required. The sign-up form selects your industry for you.